Legal
Privacy Policy
1. Information We Collect
When you book a consultation or contact us, we collect the following personal information:
- Full name, phone number, and email address
- Date, time, and place of birth (required for chart preparation)
- Payment transaction details (processed securely via Razorpay)
- Messages submitted through our contact form
2. How We Use Your Information
Your information is used solely to:
- Prepare your Kundali, Vastu report, or other consultation deliverables
- Confirm and manage your appointment
- Send you relevant updates about your session via WhatsApp or email
- Respond to queries submitted through the contact form
3. Data Sharing
We do not sell, trade, rent, or share your personal data with any third party, advertiser, or agency under any circumstances. Your birth details are treated as strictly confidential and are never disclosed to anyone outside our practice.
4. Data Storage & Security
Your data is stored securely. Payment information is handled entirely by Razorpay, a PCI-DSS compliant payment gateway, and we never store card or banking details on our servers. We take reasonable technical and organisational precautions to prevent unauthorised access.
5. Cookies
Our website may use minimal, first-party cookies for analytics and session management. We do not use tracking or advertising cookies. You may disable cookies in your browser settings at any time.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by writing to us at arvindastro@gmail.com. We will respond within 7 working days.
7. Children's Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors without verifiable parental consent.
8. Contact
For any privacy-related concerns, please contact us at arvindastro@gmail.com or call +91 7709240111.